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    Tel.
    801 800 082

      Professional reception services

      The reception of Securitas Polska combines professional guest service with real security support. We provide efficient traffic management, access control and a positive first impression. We operate according to clearly defined procedures, taking care of information security and the smooth operation of the facility. We tailor the range of services to the specifics of the company, supporting daily operations and quick response to events.

      Explore our solutions

      Contact us!

      Customer Service Department,  tel. 801 800 082
      Monday-Friday, 8.00-16.00.

      * = Pole obowiązkowe

      I am:

      Your personal data will be processed by us, i.e . Securitas Polska sp. z o.o., in order to answer questions sent via the form and to conduct marketing communication.

      If you want to receive marketing information from us concerning, for example, our services, products, organized events, please select at least one consent:

      Your personal data will be processed by us, i.e . Securitas Polska sp. z o.o., in order to answer questions sent via the form and to conduct marketing communication.

      If you want to receive marketing information from us concerning, for example, our services, products, organized events, please select at least one consent:

      You have the right to opt-out of receiving marketing communications (in whole or in part) at any time. All you have to do is contact us: e-mail address dok@securitas.pl or phone 801 800 082.

      The provision of personal data is voluntary, but necessary to respond to an inquiry submitted via the form and/or to receive marketing information from us.

      For more information, please refer to our Privacy Policy (including your rights and the purposes and legal bases for the processing of personal data) or by contacting our Data Protection Officer: iod@securitas.pl.

      You have the right to opt-out of receiving marketing communications (in whole or in part) at any time. All you have to do is contact us: e-mail address dok@securitas.pl or phone 801 800 082.

      The provision of personal data is voluntary, but necessary to respond to an inquiry submitted via the form and/or to receive marketing information from us.

      For more information, please refer to our Privacy Policy (including your rights and the purposes and legal bases for the processing of personal data) or by contacting our Data Protection Officer: iod@securitas.pl.

      A Securitas employee greeting guests at the customer reception

      Challenge

      Lack of control over the movement of people and access security

      The lack of a professional reception leads to limited control over the movement of guests, employees and suppliers and makes it difficult to verify access to the building. The appointment process is often inconsistent and based on manual actions, which promotes errors, delays, and inefficiencies.
      Uncontrolled flow of people, lack of registration of visits, and information chaos at the entrance increase the risk of unauthorized access and incidents, while negatively impacting the visitor experience and the smoothness of daily operations.
      Staffed reception Securitas, where guests pass through security gates

      Our solution

      We are the showcase of our customers

      We operate reception desks in office buildings and commercial buildings. Securitas employees are the first point of contact for guests, customers and employees, so we take care to prepare them properly for this role. Reception staff operate in accordance with established standards of service and safety. They take care of professional communication and a consistent image, tailored to the character of the facility.

      Staff of the Securitas reception service operate the reception and access control in the office building

      High level of professionalism

      Training and courses for Securitas reception staff

      We ensure that reception staff are prepared to work in an environment that requires a combination of service and safety.

      Reception staff take care of:

      • efficient and professional communication
      • proper information management
      • Responding in accordance with facility procedures
      • support for the organization of the movement of people and safety

      This approach translates into better organization, a higher level of security, and a positive visitor experience.

      A receptionist returns a parcel to an employee at a Securitas office

      Benefits

      A professional reception supports safety and builds the image of your company

      Professional reception service
      Our reception staff take care of the company's image, the comfort of guests and efficient internal communication.
      Combining reception and facility security
      We combine reception service with access control, guest registration and cooperation with physical security. Thanks to this, companies gain a higher level of security and full control over the movement of people in the building.
      Security that works before problems arise
      Securitas security staff are proactive and responsive to current events. They identify threats early, take preventive action and react quickly and adequately to the situation.

      Service Binding

      Build and tailor security solutions to your needs

      Reception staff provide a solid foundation for the security system. However, we achieve full capabilities by combining their work with other Securitas solutions. We create a tailored combination of services and technologies that increase the level of protection, improve threat visibility and support the day-to-day operation of the facility.

      In a modern lobby, two uniformed security personnel are standing at the information pointtalking to each other.
      Permanent physical protection
      Permanent physical security is designed for facilities that require the constant presence of specialized Securitas employees. We ensure the safety of people and property and reduce the risk of theft, vandalism and other incidents. The service also supports the continuity of operations of companies and institutions, minimizing downtime and disruptions in daily work.
      Learn more
      Securitas smartIN next to the reception
      Securitas smartIN
      Securitas smartIN is a system that streamlines guest notification and provides greater control over access to facilities. The solution allows you to effectively manage appointments and increases the safety and smoothness of daily operations. The system automatically sends invitations, synchronizes meeting calendars and informs about the arrival of guests. It also allows you to allocate parking spaces and generate unique access codes. Each notification is automatically included in the evacuation list, which increases the level of safety and ensures full control over the presence of people in the building. This makes appointment management not only convenient, but above all safe and operational requirements.
      Learn more
      A customer going through a burglary alarm in a clothing store
      Securitas smartGATE
      Securitas smartGATE is a remote and automatic traffic management system. It supports the control of entrances and exits and improves the organization of traffic in the facility. The solution uses advanced algorithms and technologies that speed up the inspection process and increase traffic throughput. Compared to standard solutions, it significantly reduces the time of vehicle service.
      Learn more
      After receiving an alarm signal, the Securitas patrol inspects the protected facility
      Inspection patrols
      Securitas mobile patrols are a comprehensive service based on the visible presence of uniformed security personnel, marked vehicles equipped with GPS and digital reporting. We carry out regular inspections and inspections of facilities – both according to a set schedule and at random times. During the patrol, we check key points, identify potential threats and react immediately to events.
      Learn more
      CCTV monitoring, cameras remotely monitor security in a protected facility
      Virtual Patrol
      Virtual Patrol is a modern service of remote visits to the facility carried out by Securitas Operations Center operators using video surveillance systems. It provides more frequent inspections than traditional patrols, faster response to incidents and a real increase in the level of security.
      Learn more
      Metal key depository mounted on the wall of the building, with marked compartments and access security
      Key Depositories
      A key depository is a modern solution that allows you to control the circulation and access to keys in a facility. The system automates the issuance and return process, eliminating the need for manual management. Keychains with RFID technology enable secure user identification and data encryption. Thanks to this, only authorized persons have access to the keys, and each operation is recorded.
      Learn more
      Electronic locker for valuables.
      Electronic lockers
      Electronic lockers are a solution that allows you to safely store and transfer valuable items, such as documents, phones or laptops. Access to the lockers is controlled and secured with an electromagnetic lock with RFID identification. This ensures that only authorized persons can gain access, and the entire process remains under supervision.
      Learn more
      Assessment of risks and threats in the client's facility. Two people create a report of risks and threats on the iPad.
      Securitas Advisor
      Securitas Advisor is a digital tool for analyzing risks and threats and selecting appropriate security solutions. It is based on the international ISO 31000 standards and the many years of experience of our teams from audit projects carried out in various countries and sectors. The tool's task is to show what risks exist in the facility and what actions and solutions can realistically reduce them. This ensures that security decisions are data-driven.
      Learn more

        MySecuritas

        Full control over protection activities

        MySecuritas gives immediate access to information about events and activities carried out as part of permanent physical protection. You receive real-time notifications about incidents and have constant access to reports from security personnel, without delays or unnecessary intermediaries. Thanks to this, you can react quickly, make the right decisions and keep an eye on the situation in your facility.
        Learn more
        Desktop and mobile devices displaying MySecuritas for analytics and data

        MySecuritas

        See the details of each event

        Stay on top of things and stay in control of your organization with detailed incident information. The MySecuritas platform provides quick access to security staff reports covering incidents, preventive actions, and other relevant events - regardless of their scale.

        You can keep track of key situations and focus on what needs your attention. Access to up-to-date data supports fast and accurate operational decision-making.

        Learn more
        Computer displaying statistics from MySecuritas

        MySecuritas

        Use data to make better decisions

        The platform provides access to statistics, reports, and operational data that help you identify event patterns, analyze trends, and evaluate the effectiveness of your protection efforts.

        With MySecuritas, you can easily pinpoint areas that need attention, download data, and share information with your team.
        This supports streamlining operations and decision-making based on up-to-date, reliable data.

        Learn more
        Computer screen showing the administration module in MySecuritas

        MySecuritas

        Control operations and increase efficiency

        MySecuritas supports physical security management through intuitive self-service tools.
        The platform allows you to manage the organizational structure, define permissions and control over the implementation of protection activities.

        Many activities can be performed independently, which reduces response time and increases operational efficiency.
        MySecuritas also supports team collaboration, provides access to up-to-date information, and facilitates quick response to incidents.

        Learn more
        MySecuritas desktop program and application

        • Frequently Asked Questions

          FAQ

          If the answers to the most frequently asked questions have not exhausted the topic, we encourage you to contact us and talk about Securitas security services. Fill out the contact form, we will prepare solutions tailored to your needs.

          Contact
          Contact
        Is your business really safe? Check out how you can improve your level of safety.

        We will analyze the threats and risks to which your organization is exposed. We will prepare tailored solution recommendations. You will receive clear, practical tips that will help increase the safety of employees, property and ensure business continuity.
        Call
        801 800 082

        Contact us!

        Customer Service Department,  tel. 801 800 082
        Monday-Friday, 8.00-16.00.

        * = Pole obowiązkowe

        I am:

        Your personal data will be processed by us, i.e . Securitas Polska sp. z o.o., in order to answer questions sent via the form and to conduct marketing communication.

        If you want to receive marketing information from us concerning, for example, our services, products, organized events, please select at least one consent:

        Your personal data will be processed by us, i.e . Securitas Polska sp. z o.o., in order to answer questions sent via the form and to conduct marketing communication.

        If you want to receive marketing information from us concerning, for example, our services, products, organized events, please select at least one consent:

        You have the right to opt-out of receiving marketing communications (in whole or in part) at any time. All you have to do is contact us: e-mail address dok@securitas.pl or phone 801 800 082.

        The provision of personal data is voluntary, but necessary to respond to an inquiry submitted via the form and/or to receive marketing information from us.

        For more information, please refer to our Privacy Policy (including your rights and the purposes and legal bases for the processing of personal data) or by contacting our Data Protection Officer: iod@securitas.pl.

        You have the right to opt-out of receiving marketing communications (in whole or in part) at any time. All you have to do is contact us: e-mail address dok@securitas.pl or phone 801 800 082.

        The provision of personal data is voluntary, but necessary to respond to an inquiry submitted via the form and/or to receive marketing information from us.

        For more information, please refer to our Privacy Policy (including your rights and the purposes and legal bases for the processing of personal data) or by contacting our Data Protection Officer: iod@securitas.pl.

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