AI is impacting businesses, from automating day-to-day tasks to improving customer and employee experiences. AI is changing an organization's approach to protecting people, property, and assets by introducing a proactive security model.
Research conducted by Securitas Technology shows that as many as 46% of companies have invested in AI systems as part of security programs.
At Securitas, we harness the full potential of AI to improve threat detection, data analysis, risk assessment, incident response, and crisis management. Around the world, using the potential of artificial intelligence, we support our clients in a proactive approach to growing and increasingly complex security challenges.
Here are 10 ways AI is revolutionizing security and business operations.
5 ways AI strengthens security:
- Risk forecasting
Our risk forecasting services show the predictive capabilities of AI in the area of security. By processing and analyzing historical data, AI can predict the likelihood of future threats, allowing for proactive security measures and data-driven decision-making. For example, if AI identifies a pattern of increased risk in certain locations or times of the day, we recommend strengthening security measures during periods of high risk in defined areas, for example by increasing the use of patrols or other elements of the security system. - Threat detection
AI-powered security systems are very effective at identifying abnormal behaviour on the materials recorded by monitoring systems and can automatically inform about suspicious people, vehicles and objects. This level of analysis allows you to prevent threats before they occur. For example, AI can identify unusual incidents, such as attempts to enter restricted areas or entry points at unusual times. Once a risk is identified, we prevent the escalation of threats by introducing a system of notifications or access restrictions, which significantly reduces the risk of breaches. - False Alarm Reduction
Artificial intelligence and machine learning support security monitoring by analyzing video footage in real time and distinguishing between potential hazards, such as unauthorized trespassing, and alarms triggered by animals or weather-related movements. This allows CCTV operators to focus on real-world security threats. In this way, AI helps to significantly reduce the number of false positives, which allows for more efficient use of law enforcement and security resources. - Improving healthcare efficiency
AI-based solutions are particularly effective in healthcare settings. They can proactively monitor health and analyze sensor data to predict the needs of people staying in senior homes. Intelligent fall incident management systems can identify residents at risk of such an event even weeks before it occurs. This enables senior organizations to optimize their fall prevention strategies, which in turn leads to reduced hospitalizations and improved care for the elderly. - Smart city and safe infrastructure
The combination of artificial intelligence, security systems and 5G connectivity contributes to the protection of critical infrastructure and increases security in cities. Offshore wind farms, often a key role in energy supply, benefit from such integration through increased monitoring capabilities, enabling better threat detection and faster response, even in remote locations. In urban environments, AI-based surveillance and data analytics are combining with 5G technology to increase the effectiveness of public safety measures. This allows you to manage crowds more effectively, detect illegal dumping and aggression incidents in real time before they escalate.
In addition to strengthening security, AI enables greater operational efficiency and provides valuable business insights that support growth and increase organizational stability.
5 ways AI improves operational efficiency:
- Energy Saving
Securitas is revolutionizing the way you report by using AI to identify repetitive incidents. With natural language processing (NLP) technology, AI analyzes the text in security personnel reports, turning the data into business insights. An example of such use of AI is the monitoring of environmental activities. In 2022, Securitas employees registered around 335,000 energy-saving activities in Sweden. This has contributed to a reduction in energy consumption of around 8.8 million kWh and has resulted in savings of SEK 17 million for our customers. - Optimize security resources
Artificial intelligence plays a key role in improving operational efficiency. We use AI to optimize resource allocation, which allows you to achieve maximum efficiency and cost savings. Our optimization initiative uses artificial intelligence to effectively manage security personnel and assets. By analyzing data such as incident reports, employee availability, and facility locations, AI enables us to better plan work schedules. This allows security teams to maximize operational efficiency. - Strategic use of space
By analyzing data from access control systems, monitoring, and other security systems, AI provides detailed information about space utilization. This allows you to define algorithms for the frequency of use of individual areas. The data is used, among other things, to manage the cleaning service. For example, if AI detects that a conference room is rarely used, it will recommend reducing the frequency of the service, which allows for better resource management. On the other hand, if the data indicates that conference spaces are often congested or that there is a significant increase in traffic at certain times, the AI will recommend making additional spaces available or rescheduling large meetings to less busy periods. This strategic approach ensures that each space is used efficiently, leading to better allocation of offices, meeting rooms, and common areas. - Forecasting based on alarm data
Artificial intelligence not only reduces false alarms, but also analyzes the data from the alarms and predicts future incidents. With these predictions, managers can make changes to improve security, such as intensifying surveillance in high-risk areas or adjusting access permissions. This approach allows for better protection against potential threats, creating a more secure environment where resources are deployed efficiently and increase the level of security. - Optimization of human resources
As with the strategic use of space, AI excels at analyzing security-related data to help optimize employment. By analyzing traffic patterns captured by cameras and access control systems – such as retail customer flow, patient visits to healthcare, and employee activity in the office – AI can identify hours of increased traffic, providing information to adjust the number of employees to current demand. This ensures that staff is available in the right places and at the right time, which improves the quality of service, operational efficiency and customer and partner satisfaction.
Integrate AI into your security program
At Securitas, we believe that AI will be a key component of the future of security and business operations. If your organization is ready to transform your security system with AI, we invite you to cooperate.