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      Intervention patrols

      The Securitas intervention patrol in Poland is a key element of the security system that ensures a quick and effective response to any emergency call. When a threat is detected, mobile intervention teams immediately take action to secure the facility and reduce the risk of losses.

      Explore our solutions
      The Securitas patrol goes to intervene after receiving an alarm signal

      Challenge

      React quickly when it matters

      When Securitas Operations Center receives an alarm, every second counts. The intervention patrol service ensures that the patrol is immediately directed to the scene of the incident and that appropriate actions are taken.

      From verifying the situation to securing the facility, we support incident management to enable a quick return to normal functioning.

      Smiling Securitas security employee in front of securitas mobile patrol car

      Our solution

      Quick response. Real actions. Effective 24/7 protection.

      • Immediate acceptance of the application
        The alarm signal is received by the operators of the Securitas Operations Center, where it is verified.
      • Sending an intervention patrol
        The Securitas Operations Center directs an intervention patrol whenever a situation requires a physical response at the scene.
      • Quick arrival at the scene
        The intervention patrol arrives at the facility and takes action in accordance with the procedures.
      • Facility security
        The patrol secures the facility, minimizing further losses.
      • Further operational activities
        If necessary, additional steps are taken – e.g. contact with indicated persons or appropriate services.
      A Securitas patrol intervenes in the facility

      Benefits

      Benefits of Securitas Alarm Response Service

      24/7/365 Round-the-Clock Standby
      We ensure efficient response to alarms, supporting the reduction of potential damage, disruption and downtime.
      Safety of your employees
      Interventions are carried out by professionally prepared Securitas security staff – without the involvement of the company's staff.
      Thorough verification at the facility
      We don't limit ourselves to canceling an alarm - we check the facility, including doors, windows and access points, to determine the cause of the event.
      Acting in accordance with procedures
      Our employees follow established scenarios, adapted to the type of facility and the level of risk.
      Full event documentation
      Each event is reported in detail – with a description, photos and time stamps.
      Cooperation with the services
      We cooperate with the police and fire brigade in case of real threats.

      Related Services

      Professional emergency response supports your safety

      Combine your alarm response service with other security services to create a consistent and more effective protection system. We integrate video surveillance, assistance, key management, and access control to detect and respond to events earlier and respond to them faster. This increases the safety of people and property and gives you more control over the facility.

      Securitas Operations Center Operators Monitoring Multiple Screens with Alarms and Real-Time CCTV Images
      Securitas Operations Center
      The Securitas Operations Center (SOC) is an advanced remote monitoring center that manages all remote security services in real-time. It is responsible for receiving and intelligently verifying alarm signals, image analysis and coordinating operational activities – so that each event is quickly assessed and properly handled.
      Securitas CCTV camera at the checkpoint
      Monitoring and verification of alarm signals
      Securitas offers a monitoring and intelligent alarm verification service that allows you to instantly distinguish a real threat from a false alarm. Thanks to the combination of modern technologies and constant support of the operators of Securitas Operations Center, we react adequately to the threat.
      CCTV monitoring, cameras remotely monitor security in a protected facility
      Virtual Patrol
      Virtual Patrol is a modern service of remote visits to the facility carried out by Securitas Operations Center operators using video surveillance systems. It provides more frequent inspections than traditional patrols, faster response to incidents and a real increase in the level of security.
      Security guard at the company car, supervising the area with a mobile monitoring tower and a mobile device
      Patrol assistance when opening and closing facilities
      Securitas Polska's patrol assistance service supports key operational moments when opening and closing facilities, minimizing the risk of incidents, procedural errors and unauthorized access.
      Assessment of risks and threats in the client's facility. Two people create a report of risks and threats on the iPad.
      Securitas Advisor
      Securitas Advisor is a digital tool for analyzing risks and threats and selecting appropriate security solutions. It is based on the international ISO 31000 standards and the many years of experience of our teams from audit projects carried out in various countries and sectors. The tool's task is to show what risks exist in the facility and what actions and solutions can realistically reduce them. This ensures that security decisions are data-driven.
      The Securitas patrol goes to intervene after receiving an alarm signal
      Intervention patrols
      The Securitas intervention patrol in Poland is a key element of the security system that ensures a quick and effective response to any emergency call. When a threat is detected, mobile intervention teams immediately take action to secure the facility and reduce the risk of losses.

        MySecuritas

        Full control over protection activities

        MySecuritas gives immediate access to information about events and activities carried out as part of permanent physical protection. You receive real-time notifications about incidents and have constant access to reports from security personnel, without delays or unnecessary intermediaries. Thanks to this, you can react quickly, make the right decisions and keep an eye on the situation in your facility.
        Learn more
        Desktop and mobile devices displaying MySecuritas for analytics and data

        MySecuritas

        See the details of each event

        Stay on top of things and stay in control of your organization with detailed incident information. The MySecuritas platform provides quick access to security staff reports covering incidents, preventive actions, and other relevant events - regardless of their scale.

        You can keep track of key situations and focus on what needs your attention. Access to up-to-date data supports fast and accurate operational decision-making.

        Learn more
        Computer displaying statistics from MySecuritas

        MySecuritas

        Use data to make better decisions

        The platform provides access to statistics, reports, and operational data that help you identify event patterns, analyze trends, and evaluate the effectiveness of your protection efforts.

        With MySecuritas, you can easily pinpoint areas that need attention, download data, and share information with your team.
        This supports streamlining operations and decision-making based on up-to-date, reliable data.

        Learn more
        Computer screen showing the administration module in MySecuritas

        MySecuritas

        Control operations and increase efficiency

        MySecuritas supports physical security management through intuitive self-service tools.
        The platform allows you to manage the organizational structure, define permissions and control over the implementation of protection activities.

        Many activities can be performed independently, which reduces response time and increases operational efficiency.
        MySecuritas also supports team collaboration, provides access to up-to-date information, and facilitates quick response to incidents.

        Learn more
        MySecuritas desktop program and application

        • Frequently Asked Questions

          Frequently asked questions about responding to alarms

          Find quick answers to frequently asked questions about our services and how we work. If you still have open questions or want to talk about your specific situation, you can always contact one of our security experts.

          Contact us
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