The Securitas reception service combines professional customer service with security features. Reception staff operate according to clearly defined procedures, supporting access control, information security and traffic organization in the facility. Activities are tailored to the requirements of the facility and include responding to incidents in accordance with the adopted safety rules.
Challenge
The lack of a professional reception increases the risk to safety, image and continuity of work. Uncontrolled access to the building, lack of registration of guests and suppliers, and information chaos at the entrance can lead to incidents, delays, and negative experiences.
Companies all over Poland are increasingly implementing solutions that combine reception service with access control and security of the facility. A professional reception organizes the movement of people, increases safety and creates a positive first impression.
Our solution
We operate reception desks in office buildings and commercial buildings. Securitas employees are the first point of contact for guests, customers and employees, so we take care to prepare them properly for this role. Reception staff operate in accordance with established standards of service and safety. They take care of professional communication and a consistent image, tailored to the character of the facility.
High level of professionalism
We ensure that reception staff are prepared to work in an environment that requires a combination of service and safety.
Reception staff take care of:
This approach translates into better organization, a higher level of security, and a positive visitor experience.
Reception supported by smart technology
Securitas smartIN streamlines appointment and delivery management and supports the day-to-day work of the front desk. It runs in the cloud and integrates with the communication tools you use.
In addition, it uses technologies that increase control and security, from image analysis to remote communication and parking management.
Benefits
Service Binding
Reception staff provide a solid foundation for the security system. However, we achieve full capabilities by combining their work with other Securitas solutions. We create a tailored combination of services and technologies that increase the level of protection, improve threat visibility and support the day-to-day operation of the facility.
MySecuritas sends notifications immediately after an incident or alarm occurs, so you quickly receive information about important events.
We provide easy access to reports and a central place for all security-related data.
MySecuritas gives you access to clear information about every event. You can quickly check detailed reports and find out exactly what happened - regardless of the scale of the incident.
You identify the most important events on an ongoing basis and focus on what needs your attention. MySecuritas supports fast and informed decision-making.
Use data from MySecuritas to manage security more effectively. The platform presents statistics and key events that help you identify patterns and evaluate what works best. You analyze trends and pinpoint areas for improvement. You can easily share data with your team when needed. This allows you to develop your security system and make more informed decisions.
Use MySecuritas tools to manage security in a simple and transparent way. You control access to the data yourself and decide who sees which information. You get reports directly in the platform, without having to wait for support. Your team has access to up-to-date information, making it easier to collaborate and run smoothly.
Frequently Asked Questions
Find quick answers to the most frequently asked questions about our services and how we work. Do you have additional questions or would you like to discuss your situation? Contact our security expert.
Zapewniamy kompleksową obsługę recepcji, obejmującą przyjmowanie gości, obsługę telefonów, rejestrację wizyt oraz wydawanie przepustek. Współpracujemy z ochroną fizyczną i zapewniamy wsparcie administracyjne.
Tak, łączymy usługi recepcyjne z kontrolą dostępu, monitoringiem i ochroną fizyczną, aby zwiększyć bezpieczeństwo obiektów w całej Polsce.
Zapewniamy obsługę recepcji w języku angielskim i innych językach, dopasowując zespół do potrzeb Twojej firmy i jej gości.
