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    801 800 082

      Alarm monitoring

      Securitas video surveillance is a modern solution that allows you to detect threats and react in real time – before losses occur. Thanks to the combination of cameras, intelligent image analytics and round-the-clock surveillance of the Securitas Operations Center, every facility we protect is safe around the clock.

      Explore our solutions

      Contact us!

      Customer Service Department,  tel. 801 800 082
      Monday-Friday, 8.00-16.00.

      * = Pole obowiązkowe

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      Your personal data will be processed by us, i.e . Securitas Polska sp. z o.o., in order to answer questions sent via the form and to conduct marketing communication.

      If you want to receive marketing information from us concerning, for example, our services, products, organized events, please select at least one consent:

      Your personal data will be processed by us, i.e . Securitas Polska sp. z o.o., in order to answer questions sent via the form and to conduct marketing communication.

      If you want to receive marketing information from us concerning, for example, our services, products, organized events, please select at least one consent:

      You have the right to opt-out of receiving marketing communications (in whole or in part) at any time. All you have to do is contact us: e-mail address dok@securitas.pl or phone 801 800 082.

      The provision of personal data is voluntary, but necessary to respond to an inquiry submitted via the form and/or to receive marketing information from us.

      For more information, please refer to our Privacy Policy (including your rights and the purposes and legal bases for the processing of personal data) or by contacting our Data Protection Officer: iod@securitas.pl.

      You have the right to opt-out of receiving marketing communications (in whole or in part) at any time. All you have to do is contact us: e-mail address dok@securitas.pl or phone 801 800 082.

      The provision of personal data is voluntary, but necessary to respond to an inquiry submitted via the form and/or to receive marketing information from us.

      For more information, please refer to our Privacy Policy (including your rights and the purposes and legal bases for the processing of personal data) or by contacting our Data Protection Officer: iod@securitas.pl.

      A monitoring operator sitting in front of screens in a monitoring center displaying alerts and a preview from security systems

      Challenges

      Unattended systems have limited effectiveness

      Many companies have alarm systems, but without signal monitoring, response to events can be delayed or completely ineffective.

      In the event of a break-in, fire or breakdown, every minute counts. Failure to verify quickly and take appropriate action can lead to financial losses and operational disruptions, or even business continuity interruptions.

      Managing multiple locations makes it even more difficult to keep track of events and make the right decisions.

      SOC Securitas operator monitors camera and alarms at the customer's site in the Security Operations Center

      Our solution

      Alarm Signal Monitoring and Incident Response

      We offer monitoring of alarm signals carried out by the Securitas Operations Center. After the alarm is triggered, operators verify the event and take appropriate actions – from contacting the customer, through remote security assessment, to notifying the services or sending an intervention patrol.

      Thanks to alarm signal monitoring, you gain a quick response and control over the security of the facility – regardless of the number of facilities and the dispersion of the location.

      The solution can be integrated with other Securitas services to create a consistent protection system tailored to the needs of your organization.

      Securitas operator observes alarm signals on the big screen

      Service Description

      How does remote verification of alarm signals work?

      Video verification of alarms allows you to quickly check the cause of the event and take appropriate action. We use a camera system and image analysis to support the assessment of the situation and increase control over safety.

      • Cameras
        The facility is equipped with a system of sensors and cameras connected to the Securitas Operations Center.
      • Alarm signal
        When the alarm is triggered, the system automatically registers the event and forwards the notification to the operator.
      • Verification
        The operator analyses the event based on the image from the cameras and verifies the cause of the alarm. In the case of installing an audio system, voice communication with a person on site is also possible.
      • Reaction
        If an event poses a threat, the operator takes appropriate action - directs a patrol, contacts the customer or notifies the appropriate services.
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      Benefits

      Benefits of Securitas monitoring service

      Constant safety supervision
      Monitoring carried out by operators supports ongoing control of events and enables a quick reaction in situations requiring intervention.
      Real-time verification of alarm signals
      Each event is verified in real time, we eliminate sending patrols with non-security alarms
      Rapid incident response
      Operators take action in accordance with established procedures.
      System integration
      Alarm monitoring can be combined with other security systems, such as video surveillance, access control or fire protection systems.
      Business continuity support
      Rapid response to incidents helps reduce losses and minimize operational downtime.
      Multi-location support
      A single monitoring center allows you to manage the security of multiple facilities in one place.

      Monitoring solutions

      Alarm monitoring and rapid response to events

      Each monitoring service is tailored to the specifics of the facility, identified threats and the level of risk. We monitor alarm systems, fire protection systems and all events that threaten security from one place - Securitas Operations Center. The service can be extended with the response of mobile patrols and integration with other Securitas solutions, creating a coherent protection system.

      After receiving an alarm signal, the Securitas patrol inspects the protected facility
      Inspection patrols
      Securitas mobile patrols are a comprehensive service based on the visible presence of uniformed security personnel, marked vehicles equipped with GPS and digital reporting. We carry out regular inspections and inspections of facilities – both according to a set schedule and at random times. During the patrol, we check key points, identify potential threats and react immediately to events.
      Learn more
      Security guard at the company car, supervising the area with a mobile monitoring tower and a mobile device
      Patrol assistance when opening and closing facilities
      Securitas Polska's patrol assistance service supports key operational moments when opening and closing facilities, minimizing the risk of incidents, procedural errors and unauthorized access.
      Learn more
      Securitas Operations Center Operators Monitoring Multiple Screens with Alarms and Real-Time CCTV Images
      Securitas Operations Center
      The Securitas Operations Center (SOC) is an advanced remote monitoring center that manages all remote security services in real-time. It is responsible for receiving and intelligently verifying alarm signals, image analysis and coordinating operational activities – so that each event is quickly assessed and properly handled.
      Learn more
      Securitas CCTV camera at the checkpoint
      Monitoring and verification of alarm signals
      Securitas offers a monitoring and intelligent alarm verification service that allows you to instantly distinguish a real threat from a false alarm. Thanks to the combination of modern technologies and constant support of the operators of Securitas Operations Center, we react adequately to the threat.
      Learn more
      CCTV monitoring, cameras remotely monitor security in a protected facility
      Virtual Patrol
      Virtual Patrol is a modern service of remote visits to the facility carried out by Securitas Operations Center operators using video surveillance systems. It provides more frequent inspections than traditional patrols, faster response to incidents and a real increase in the level of security.
      Learn more
      In a modern lobby, two uniformed security personnel are standing at the information pointtalking to each other.
      Permanent physical protection
      Permanent physical security is designed for facilities that require the constant presence of specialized Securitas employees. We ensure the safety of people and property and reduce the risk of theft, vandalism and other incidents. The service also supports the continuity of operations of companies and institutions, minimizing downtime and disruptions in daily work.
      Learn more

        MySecuritas

        Full control over protection activities

        MySecuritas gives immediate access to information about events and activities carried out as part of permanent physical protection. You receive real-time notifications about incidents and have constant access to reports from security personnel, without delays or unnecessary intermediaries. Thanks to this, you can react quickly, make the right decisions and keep an eye on the situation in your facility.
        Learn more
        Desktop and mobile devices displaying MySecuritas for analytics and data

        MySecuritas

        See the details of each event

        Stay on top of things and stay in control of your organization with detailed incident information. The MySecuritas platform provides quick access to security staff reports covering incidents, preventive actions, and other relevant events - regardless of their scale.

        You can keep track of key situations and focus on what needs your attention. Access to up-to-date data supports fast and accurate operational decision-making.

        Learn more
        Computer displaying statistics from MySecuritas

        MySecuritas

        Use data to make better decisions

        The platform provides access to statistics, reports, and operational data that help you identify event patterns, analyze trends, and evaluate the effectiveness of your protection efforts.

        With MySecuritas, you can easily pinpoint areas that need attention, download data, and share information with your team.
        This supports streamlining operations and decision-making based on up-to-date, reliable data.

        Learn more
        Computer screen showing the administration module in MySecuritas

        MySecuritas

        Control operations and increase efficiency

        MySecuritas supports physical security management through intuitive self-service tools.
        The platform allows you to manage the organizational structure, define permissions and control over the implementation of protection activities.

        Many activities can be performed independently, which reduces response time and increases operational efficiency.
        MySecuritas also supports team collaboration, provides access to up-to-date information, and facilitates quick response to incidents.

        Learn more
        MySecuritas desktop program and application

        • Frequently Asked Questions

          Frequently Asked Questions

          Find quick answers to frequently asked questions about our services and how we work. If you still have open questions or want to talk about your specific situation, you can always contact one of our security experts.

          Contact us!
          Contact us!
        Is your business really safe? Check out how you can improve your level of safety.

        We will analyze the threats and risks to which your organization is exposed. We will prepare tailored solution recommendations. You will receive clear, practical tips that will help increase the safety of employees, property and ensure business continuity.
        Call
        801 800 082

        Contact us!

        Customer Service Department,  tel. 801 800 082
        Monday-Friday, 8.00-16.00.

        * = Pole obowiązkowe

        I am:

        Your personal data will be processed by us, i.e . Securitas Polska sp. z o.o., in order to answer questions sent via the form and to conduct marketing communication.

        If you want to receive marketing information from us concerning, for example, our services, products, organized events, please select at least one consent:

        Your personal data will be processed by us, i.e . Securitas Polska sp. z o.o., in order to answer questions sent via the form and to conduct marketing communication.

        If you want to receive marketing information from us concerning, for example, our services, products, organized events, please select at least one consent:

        You have the right to opt-out of receiving marketing communications (in whole or in part) at any time. All you have to do is contact us: e-mail address dok@securitas.pl or phone 801 800 082.

        The provision of personal data is voluntary, but necessary to respond to an inquiry submitted via the form and/or to receive marketing information from us.

        For more information, please refer to our Privacy Policy (including your rights and the purposes and legal bases for the processing of personal data) or by contacting our Data Protection Officer: iod@securitas.pl.

        You have the right to opt-out of receiving marketing communications (in whole or in part) at any time. All you have to do is contact us: e-mail address dok@securitas.pl or phone 801 800 082.

        The provision of personal data is voluntary, but necessary to respond to an inquiry submitted via the form and/or to receive marketing information from us.

        For more information, please refer to our Privacy Policy (including your rights and the purposes and legal bases for the processing of personal data) or by contacting our Data Protection Officer: iod@securitas.pl.

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